Website accessibility

This website is run by Teignbridge District Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts.
  • zoom in up to 300% without the text spilling off the screen.
  • navigate most of the website using just a keyboard.
  • navigate most of the website using speech recognition software.
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
  • We’ve also made the website text as simple as possible to understand.

How accessible is the website

We know some parts of this website are not fully accessible:

  • live stream videos do not have captions.
  • some information is presented as map data and not accessible using a screen reader.
  • some of our online forms are difficult to navigate using just a keyboard.
  • some pages contain tables used for layout.
  • some form controls and buttons are not labelled.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email: leisure@teignbridge.gov.uk

We’ll consider your request and get back to you in seven days.

Reporting accessibility problems with this website.

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact us by email; leisure@teignbridge.gov.uk

If you cannot view the map on our ‘contact us’ page or our leisure centre pages, call 01626 215611 or email us leisure@teignbridge.gov.uk for directions.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us or visiting us

Our main reception areas at our leisure facilities have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Third Party Systems

We use several third party system providers and are currently working with them to ensure accessibility across our leisure service.

Legend Management Software

Legend is committed to building accessible and engaging websites that users find enjoyable and effortless. We make use of BootStrap for our Web applications and ensure consistency by applying our style guides and best practice.

This commitment begins with our User Experience Architect designing prototypes that are accessible and can be used by our development team to produce compliant features. During the development phase the team utilise a range of standard tools which check for compliance against the WCAG 2.1 AA standards. Identified issues are assessed and resolved as appropriate.

Although not yet fully compliant Legend is committed to embedding accessibility at the heart of our processes and completing our journey to creating and maintaining accessible versions of our Mobile First Member Portal and Staff Back Office websites.

The ability in the Legend product to apply client branding and client content can introduce examples of non-compliance (e.g. insufficient contrast and a complex or confusing description) so we kindly ask that our clients play their part in ensuring conformance for their customers.

Download our Teignbridge Leisure App.

Download the Teignbridge Leisure App on Google Play

Download the Teignbridge Leisure App on the Apple App Store