General
Payments
Payment must be received in full prior to the course start date.
Once we have received the booking form you are liable for payment.
Occasionally, due to circumstances beyond our control, alterations to timing and content of courses may become necessary. We therefore reserve the right to modify the course information or tutor.
We reserve the right to cancel the course, for example, due to under-subscription and we shall aim to offer one week’s notice. In such circumstances, a full refund of course fees will be made or a transfer to another suitable course will be offered to the delegates.
Any incidental or consequential loss resulting from such cancellation is not accepted by the organisation.
We do not store credit card details nor do we share customer details with any 3rd parties
Cancellations
If you wish to cancel, please email leisureadmin@teignbridge.gov.uk
More than 28 working days before the course = no charge will be made.
14-27 working days before the course = 50% of the fee will be payable.
Less than 14 working days before = the whole fee will be payable.
Transfers
Transfer to a subsequent date when the same course is running, subject to availability of places, will incur a standard fee of £25.
If the transferee subsequently cancels, the original cancellation clause will apply.
All changes must be confirmed in e-mail. Changes will become effective on the date of written confirmation.
Terms and conditions
View our course qualification policies.
Training qualification partners
